I.
What
is communication?
Communication is the process of transmitting information from one person to another. It is the activity of sharing thoughts, facts, perceptions messages, thoughts or feelings to another person, both within and outside the community.
II.
What
makes good communication?
When you communicate with someone, you need to
consider two important points: Listening and Speaking.
I TALK LOVE AND FORGIVENESS
(COMMUNICATION)
- (AVOIDING)
I LOSE, YOU LOSE
Avoid is when you are not concerned or walk away
from the conflict. You choose this method when you think you will never get
anything back from an argument. It may seem easy, but doing so does not improve
the conversation. Once the dispute is set an aside, nothing is resolved.
- (COMPETING)
I WIN, YOU LOSE
Competition is used by the general public when there
is a conflict to win. They want to win and not cooperate. This can be said to
be the winning side competition is held in a sport or war, but it is not a good
way to resolve conflict.
- (ACCOMMODATING)
I LOSE, YOU WIN
Acceptance is the method by which one side complies
with the other's construction or demands. This way things are collaborative.
This can be a good way when one side accepts guilt or responsibility but it is
not helpful when one part facilitates the other to maintain a friendship or to
avoid walking away. As with abstinence, it can lead to unresolved problems,
this way too will allow one side to manipulate and control the other easily.
- (COLLABORATING)
I WIN, YOU WIN
Collaboration is the method used when both parties
want to win but want to keep the friendship. Collaboration requires that both
parties donate a little to a common solution the everyone supports, meaning
both parties are satisfied with the results. The best principle of cooperating
and resolving a conflict is by resolving the dispute.
- (COMPROMISING)
I WIN SOME, YOU WIN SOME
The latter strategy is a compromise that both
parties are less likely to win, but less willing to cooperate. The idea is to
have both parties give each other's a little something they want. Normally, as
it is perceived as fair even if neither side is fully convinced of the final
outcome.
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