listening and speaking communicate

+ TIPS FOR LISTENING

-          Listen to the speaker carefully.

-          Look into their eyes.

-          Don't try to think how you should respond.

-          Make sure you understand what the speaker is saying.

-          Try not to interrupt when someone is talking.

-          Listen with ears and heart.

+ TIPS FOR SPEECH

-          Treat your listeners equally

-          Try to look into the eyes of others when you talk to them.

-          Ask the audience if they took what you said.

-          Make sure the audience also has time to talk, and take some time to listen to them.

-          If you are angry or upset, use your words properly, as you will be able to say things that you later regret.

-          Talk to others about how you want others to talk to you.

TIPS OF COMMUNICATION

Basis	Formal Communication	Informal Communication
Origin	Deliberately Structured	Spontaneous and Unstructured
Nature	Well Planned, Systematic and Authorized	Unplanned, unsystematic and unauthorized
Flow	Prescribed through chain of command	Unofficial channels not Prescribed
Flexibility	Rigid	Flexible
Authority	Official Channel	Unofficial
Purpose	To achieve Business Objectives	To satisfy personal needs
Speed	Time taking	Fast
Accuracy	Accurate, Legal and Authentic	Often Distorted, maybe Rumors and Gossips
Form	Oral and Written	Usually Oral
Source	Can be traced	Cannot be traced